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ARMA San Antonio Chapter




The Pivotal Role of Front End Digitization Workflows

  • Tuesday, May 17, 2022
  • 11:30 AM - 1:00 PM
  • Online - Virtual Meeting via WebEx


  • A WebEx link will be sent following successful registration.

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The Pivotal Role of Front End

Digitization Workflows

Presented by

Rob Mattern

Key Points: 

The pandemic afforded firms several hard-won lessons, including the lessons of the importance of digitization.  Within digitization, one of the key challenges was tackling inbound postal mail – and the results were surprising.  Two years later, it’s clear that the best path to digitization and information governance compliance actually starts in your firm’s mail room.  Join this session to learn about best practice digital mail room processes that align with your organization’s information governance requirements and end the flow of paper to off-site records by stopping it as it enters your firm.


Rob Mattern is President and Founder of Mattern. Mattern is the leader in law firm operations consulting and cost recovery solutions.  Rob publishes widely including recently in American Lawyer, Wall Street Journal, Law Technology News and Legal Management magazine, is an editorial board member of Law Journal Newsletter’s Accounting & Financial Planning for Law Firms, and is a frequent speaker at key industry events across the country including the COO CFO Forum, PwC Law Firm Services Global Forum in New York City, ALA Annual Exposition and ARMA International.

This will be a virtual meeting and presentation!

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